returns management solution

Efficiently managing your returns and credits

Helping you manage returns so you can focus on your core business needs

Returns are an unfortunate but constant reality for many of our clients. Management of the program can be very distracting for brands during shipping season. At Evolution, our returns management team take this distraction away and manage this for you. We implement automated systems and client specific processes that help to minimize the costs associated with returns handling from your customers to our distribution warehouse in Vancouver, Canada. The product is inspected, photographed and quickly put back into inventory as shippable finished goods (for those items that can be resold).

At Evolution we also understand the need to process returns in a timely fashion, whether these be Wholesale Returns where clients look to clean up the books before month end, or Consumer Returns where customers expect immediate credit on their orders.

We process large volume of retail product returns, from the big box retailers to the independent boutiques. Evolution utilizes a sophisticated cloud based warehouse management system to efficiently manage returns for credit and returns for exchange on behalf of our clients.